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Everything you need to know about policies such as refund/cancellation.
What is your refund policy on AyiConnect fees?
As per our Terms of Service all subscriptions automatically renew and both subscription and our booking fees are considered non-refundable unless agreed upon with your helpers. However, subscriptions can be cancelled at any time directly through your account Settings. Activity booking fees are backed by our "Delight Program". If you can't resolve an issue with your helper directly, let us know by emailing to email@example.com with documented evidence within 48 hours. We will make it right.
What is the activity booking cancellation policy if I am not happy with the result?
We are sorry to hear that. Cancellation is according to the helper's policy. We would recommend you work with your helper on cancellation. Any questions you can send an email to firstname.lastname@example.org.