Articles on: Policies

What is your refund policy on AyiConnect fees?

As per our Terms of Service all subscriptions automatically renew and both subscription and our booking fees are considered non-refundable unless agreed upon with your helpers. However, subscriptions can be cancelled at any time directly through your account Settings. Activity booking fees are backed by our "Delight Program". If you can't resolve an issue with your helper directly, let us know by emailing to with documented evidence within 48 hours. We will make it right.

Updated on: 18/06/2021

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