• How can I delete my account?

  To delete your account, please follow the next steps: Log in to your account in our mobile app. Go to your profile and look for the “settings” button. image Now click on the “Request to delete” button. image (https://images.spr.so/cdn-cgi/imagedelivery/j42No7y-dcokJuNgXeA0ig/5d715614-0bd5-4c81-a88a-4f9e24f94ee2/Untitled/w=384,quality=Few readers

• How do I make sure my information is safe?

  We monitor our platform regularly to ensure no online scams are conducted. We would never share your information unless it is instructed by you. You can also look for the green bar in front of the web address at the top of your browser to confirm that you’re on our official, secure site. The https:// and padlock icon in the address bar also confirms your information is secured. We never publicly display, sell, or rent your or your reference's personal information such as full name, phone number,Few readers

• How do we get more cities added?

  If you don't see your cities listed on the site, please let us know via ask@ayiconnection.com. We started with a few concentrated cities for easy to search purposes and are open to add more if needed.Few readers

• Do you engage with helpers that speak other languages?

  We will if there is enough demand in the area. Please email us at ask@ayiconnection.com with your interest.Few readers

• How do I report a family or a helper?

  At AyiConnect, user safety is our top priority. If you encounter any concerns with a user on our platform, you can mark the comments as spam, and please don't hesitate to reach out to us at report@ayiconnect.com. Your well-being matters to us.Few readers

• How do I make sure my informatin is safe?

  We monitor our platform regularly to ensure no online scams are conducted. You can also use our Safe Calling feature to protect your privacy before you disclose your personal contact. You can also look for the green bar in front of the web address at the top of your browser to confirm that you’re on our official, secure site. The https:// and the padlock icon in the address bar also confirms your information is secured. We would never share your information unless it is instructed by you. We neFew readers