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Common questions such as how to report/ added cities/ delete account and more.
How can I delete my account?
To request your account to be closed, please send an email to ask@ayiconnection.com and we will immediately help process your request.
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How do I make sure my information is safe?
We monitor our platform regularly to ensure no online scams are conducted. We would never share your information unless it is instructed by you. You can also look for the green bar in front of the web address at the top of your browser to confirm that you’re on our official, secure site. The https:// and padlock icon in the address bar also confirms your information is secured. We never publicly display, sell, or rent your or your reference's personal information such as full name, phone number,
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How do we get more cities added?
If you don't see your cities listed on the site, please let us know via ask@ayiconnection.com. We started with a few concentrated cities for easy to search purposes and are open to add more if needed.
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How do I report a family or a helper?
If you are experiencing an issue with a member on AyiConnect, please email us at ask@ayiconnection.com.
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Do you engage with helpers that speak other languages?
We will if there is enough demand in the area. Please email us at ask@ayiconnection.com with your interest.
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