• Is there a fee to join the platform as a helper?

  We don’t take a cut from your earnings, because you work hard to earn it. However we may ask you to purchase a background check so the family can have a good peace of mind. If you are also interested in becoming an on-demand helper, please feel free to send us a request to ask@ayiconnection.com. To learn more on how to sign up as helper please click hereFew readers

• What are warnings?

  For the safety and harmony of our members, we ask you to adhere to our community guideline s . Please be respectful and follow our terms of service. A warning will be issued for any violations. Accumulating more than may lead to account deactivation. Thank you for your understanding and cooperation.Few readers

• How do I get paid?

  You can receive payment either via our AyiConnect app or directly from the Family. If it’s via the app, we will release the payment via your choice of payment as soon as possible, once the service is completed and approved by the Family. It can take a few hours to a couple of days.Few readers

• What does the background check entail?

  The background check we run includes the following depending on the package you select: SSN trace Address history Device fingerprinting National Criminal Database Sex Offender Registry Global Watchlist OFAC Last county criminal search 7-year county criminal search Driving records (if available)Few readers

• What happens if there are not enough people signed up for my activity?

  AyiConnect is set out to enable our helpers to be their own bosses. You set your own price and availability. You have the choice to accept families' price negotiation. However we ask our helpers to maintain a level of professionalism and respect to our families' time. Being responsive and communicative are expected from our helpers. If you are teaching a class or hold a group activity, and do not receive enough participants, it is your decision whether or not to proceed. That being said, you areFew readers

• How do I apply for a job?

  If you see a job you like, click on the job to review more information. If you believe you are qualified for the job, simply click on "Apply to Job". Once the family has a chance to review your profile and decide to chat more, they will reach out and start a conversation.Few readers

• How do I feature my profile with a "Featured" label?

  image Go to your profile Click on the button “Boost Profile” Choose how many days you want to be boosted Add your payment method and promo code (if any) Click on the “Boost” button. Once your payment is confirmed you will be boosted automatically.Few readers

• How do I become an Elite Helper with an "Elite" label?

  Elite helper benefits: Get featured on our platform Increase visibility Stand out with an Elite Helper badge Set the minimum rate you want to accept Get better offers from qualified families Be the first to receive concierge jobs How to become an Elite Helper? Validate 3+ years of paid experience Complete profile Complete ID verification Submit/Purchase Background Check Supplement your profile with good references Upload Certificate(s) if availableFew readers