• How do we know if the helper or family is real?

  In addition to email/social network sign up, we require everyone who signs up on our platform to verify their phone number to show that the person is real and has an active phone number to communicate with others. We also perform a regular review of the accounts to ensure the quality and safety of our users.Few readers

• Why do you call it AyiConnect?

  Ayi, 阿姨, is a respectful way that Chinese families call their caregivers. Our marketplace started with a need to source mandarin speaking caregivers, it then evolved into other areas. Our mission has never changed, which is to make jobs accessible to anyone, including those from under-represented communities.Few readers

• Can AyiConnect really find a good job or a good helper?

  Yes, absolutely! AyiConnect has helped many families to have good helpers and many helpers to find good jobs for years. How can the connection happen? There are two ways.Few readers

• What is AyiConnect?

  AyiConnect, formerly AyiConnection, is a bilingual platform that connects families with language needs to qualified and affordable helpers through an online platform via self-serve or our concierge service. AyiConnect offers family services in child care, senior care, domestic care and learning. Families can quickly connect and book helpers through their job offers or helpers' activities. Our mission is to make care and jobs accessible to anyone anywhere.Few readers

• How does AyiConnect work?

  AyiConnect offers two ways to connect with helpers: self service and concierge service. With self service, you can post a job, contact the helpers and book a helper's activity based on requirements. With concierge service, we will help you cut through the noise by doing the hard work and recommending a few pre-screened helpers that fit your schedule and requirements. All you need to do is be available for scheduled interviews and book the helper of your choice.Few readers