Articles on: Helpers

Do you screen all helpers on your platform?

We use a few methods to provide a fair and reliable platform. A few key measurements we put in place, including authenticating email and phone, using an underling technology to verify user identification, displaying background check results upon completion. We also provide concierge screening services for our customers - this may include screening of background checks, ID verification, reference checks, which are documented in our interview notes. Ultimately, it’s your responsibility to screen prospective candidates to validate their experience and skills meet your family’s needs. We also recommend you to perform additional checks before the final hire. You can purchase a background check through us. For more information, please view our article here ( Lastly, we offer additional services on insurance policies for our helpers and families upon purchase. Please keep your conversations within the platform without sharing your contact until you finalize your hires, in case of a dispute.

Updated on: 17/06/2021

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