> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ayiconnect.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is on-demand? Is there a fee?

On-Demand service is our newest offering that allows last minute requests to be filled for our families, when you have an urgent need due to sick kids, nannies out of pocket, daycare closed, stuck working late, or unexpected trips/conferences. Note that the helpers who accept the position must go through the following: ID validation, references, and background checks. We also ask our families to submit a KYC to also ensure the safety of our helpers. Your language preference may or may not fill in an urgent circumstance. Please refer to this page for more information. 



__Is there a fee for on-demand?__

You don’t need to sign up on subscription to have the on-demand service, but you will receive a lower platform fee if you also subscribe. We do ask for an on-demand job to be over $18/hr to get the help possible in the shortest amount of time.