> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ayiconnect.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# For families - When do I get charged?

We charge your selected form of payment as soon as an activity is booked. Please note we will not release the payment until the activity is delivered. If any issue arises, please contact us at ${color}[#0132f4](**ask@ayiconnection.com**).